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First time, no problem! When you visit your local club the staff on hand will help you with anything you need. Once you have joined up, for free, as a Castle member, the staff will show you where to go to get all your bingo books, drinks, foods, and even how to play the game
Yes you do have to be over 18 to play in any of our Castle clubs. We also operate a Think 21 policy.
Visit your local Castle Club, they will be more than happy to help you through the registration procedure, just make sure that if you’re lucky enough to look under 21 please bring in ID.( A full Valid Passport, Valid Driving Licence/Provisional Licence are acceptable.)
The eCub units are super easy to use just ask a member of staff to get you started, they will show you how to log in and put money on to it to buy your books.
And when you feel comfortable have a go at the mini cash or the gaming machine features to enhance your bingo experience.
If you aren’t getting any mail from us, we better check that your contact details are correct, head to your local club where they will check/update your details.
First of all Happy Birthday, if you’re born at the beginning of the month please give the postman time to deliver your voucher, if it still hasn’t arrived by the middle of the month then please feel free to contact us.
There are always offers and deals happening at our Castle clubs, just get in contact with your local Castle Club, where they will provide more information.